Redeeming stained and discoloured banknotes

If you have a stained or discoloured banknote, you can normally take it to a bank to replace it. The Riksbank also has the possibility to redeem banknotes that are stained and discoloured. The Riksbank complies with the Swedish Act on Measures against Money Laundering and therefore needs to check where the banknotes have come from. You must therefore explain in your application, in as much detail as possible, exactly where you got the stained and discoloured banknotes. Please also enclose any supporting documentation, such as receipts, account statements or similar that confirm your explanation. If you are acting as proxy for someone else, you need to send in a power-of-attorney document.

If you have a banknote that has been discoloured by security dye, please read more under the heading "Banknotes discoloured by security ink dye".

 

NB! The Riksbank does not accept foreign banknotes for redemption.

How you redeem your stained and discoloured banknotes:

Please note that we do not have any office you can visit to redeem the commemorative coins, you need to send them by post as one of the alternatives below.

 

Alternative 1:

  • Use the Riksbank's online form (see below), you will need to have a BankID or a mobile BankID. Read more here about how to proceed if you would like to apply for a BankID or a mobile BankID.

or

 

Alternative 2:

  • Fill in the Riksbank's offline form (see below), print it out and sign it. After that, you should send the form together with the banknotes to the Riksbank by post.

Online form

Alternative 1:

Fill in your details directly on the website and sign using BankID or mobile BankID

 

Log in using BankID or mobile BankID:

You are using an old version of Internet Explorer. If possible, switch to another browser. Otherwise please use the PDF form.
Read how to get BankID

Form

Alternative 2:

Fill in your details on the form and sign it

Follow the instructions carefully when you complete the form. There are also forms for certifying ID and power-of-attorney in the top right menu. When you have completed the form, print it out and sign it. After that, you should send the form together with the banknotes to the Riksbank by post.

If you would like to have your money deposited in an account in a foreign bank, we ask you to use the form.

 

After you have completed the Riksbank's web form, you should send the banknotes to the Riksbank, we can accept normal post as well as recommended and registered letters. Contact your local post office for information on the postal service's insurance terms. The address is:

 

Sveriges Riksbank
Inlösen/Redemption of banknotes
103 37 Stockholm

Sweden

 

It usually takes around two weeks before the money is credited to your account. At present, however, we have a high level of activity, which means it may take longer than normal to process applications. The Riksbank does not send any kind of notification when the money is deposited in your account.

 

It is not possible to send coins to the Riksbank, as we do not redeem coins.

Do you have any questions?

Contact the Riksbank, telephone 08-787 09 06. Telephone hours are non-holiday weekdays, 08.00–12.00. You can also contact us by email at inlosen@riksbank.se.

 

Read more about the Swedish Act on Measures against Money Laundering http://www.penningtvatt.se/

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