Payment statistics

Every August, the Riksbank publishes statistics on payments from banks and payment service providers. These are Sweden's official statistics for payments. Every second year, the Riksbank carries out its own investigation into the Swedish population's payment habits.

The payment behaviour of the Swedish population

Swedish households are increasingly using electronic means of payment such as bank cards and Swish, at the same time as the use of cash is declining. Debit cards are still dominant among electronic means of payment. This is shown by a survey that the Riksbank carried out to get a better understanding of the Swedish population's payment habits.

Every second year the Riksbank carries out a survey to obtain a picture of payment patterns in Sweden and how they change over time. In the survey, a random sample of 2,000 individuals in the age group 16-84 were interviewed. This year’s survey has been supplemented with an in-depth study of rural areas to chart how payment patterns there differ from the national average. The supplementary survey consisted of around 500 interviews.

Payments patterns in Sweden 2018.pdf

Numerical data, Payments patterns in Sweden 2018 (xlsx, 183.6 kb)

Numerical data, Payments patterns in Sweden 2018 rural areas (xlsx, 120.5 kb)

Which means of payment have you used in the past month?

The use of Swish has increased very rapidly in recent years. Parallel to the increase in popularity of Swish, the percentage of households stating that they used cash during the past month has continued to decline.

Upated every second year.

Source: The Riksbank.

Age is a determinant in choice of payment

Younger people use cash to a lesser extent than older people, preferring electronic payments such as Swish.

Upated every second year.

Source: The Riksbank.

How did you pay the last time you bought something?

Card payments using debit cards retain their position as favourite among Swedish households. Mobile payments such as Swish are still used to a very limited extent for purchases in an actual shop.

Upated every second year.

Source: The Riksbank.

Percentage who responded that they paid in cash for their most recent purchase

For eight years, the percentage of respondents paying in cash has declined from around 40 per cent to 13 per cent.

Upated every second year.

Source: The Riksbank.

How often do you withdraw cash from an ATM or cash desk at a bank?

The number of cash withdrawals from ATMs and bank offices is continuing to decline. Withdrawals of cash from shops (cashback) are also made less often.

Upated every second year.

Source: The Riksbank.

How often do you experience that the shop where you are making a purchase does not accept cash?

 

To gain an idea of the retail trade's acceptance of cash, a question was asked about how often households experience that the shop where they are making a purchase does not accept cash. Almost half of the respondents never experience problems paying in cash in a shop. Although relatively few experience problems paying in cash, this problem is arising more often now than in earlier surveys. Problems paying in cash in shops are less common in rural areas.

Upated every second year.

Source: The Riksbank.

Attitudes to the decline in the use of cash

Half of the respondents were positive or very positive to the decline in the use of cash, while 27 per cent were negative or very negative. The number of respondents with positive attitudes had increased and the number with negative attitudes declined in relation to 2016. In rural areas, the percentage with a positive attitude to developments (33 per cent) was almost as great as the percentage with a negative attitude (35 per cent).

Upated every second year.

Source: The Riksbank.

Cash withdrawals are decreasing

Households mainly use ATMs to gain access to cash. Over the last five years, cash withdrawals have decreased, both as regards number and value, which suggests that cash usage is decreasing.

ATM withdrawals are decreasing
 20122013201420152016
Number of ATMs 3 416 3 237 3 231 3 285 2 850
Number of transactions
(million)
214 183 167 154 136
Transaction value
(SEK billion)
193 174 171 153 108

 

Payment terminals
 20122013201420152016
Number of ATMs 198 388 195 709 196 985 226 548 257 874
Number of transactions
(million)
2 048 2 329 2 423 2 657 2 809
Transaction value
(SEK billion)
654 722 754 794 997

Updated annually.
Source: The Riksbank
Belongs to the Official Statistics of Sweden.

ATMs and Payment terminals, numerical data 2006-2016 (xls)

Card payments most common

Credit transfers and direct debits are relatively few in comparison with the number of card payments. But in terms of value, credit transfers and direct debits stand for a majority of payments.

Number of transactions, million
 20122013201420152016
Card payments 2 190 2 398 2 620 2 845 3 173
-Debit cards 1 810 1 987 2 170 2404 2 672
-Credit cards 380 411 450 441 501
Credit transfers 859 894 957 1 074 1 303
-Electronic 789 827 888 1 016 1 244
-Form 70 67 69 58 59
Direct debit 297 312 323 280 301
Cheques,
including bank drafts
0 0 0 0 0
Total 3 346 3 604 3 900 4 199 4 777

 

Transaction value, SEK billion
 20122013201420152016
Card payments 849 900 980 916 1 003
-Debit cards 617 658 719 709 773
-Credit cards 232 242 261 207 230
Credit transfers 13 633 14 175  14 770 13 043 14 561
-Electronic 13 471  14 024 14 627 12 815 14 381
-Form 162 151 142  228 180
Direct debit 545 553 558 478 508
Cheques,
including bank drafts
41  13  4 4
Total 15 067 15 641 16 315 14 441 16 076

Note. The figures for 2015 are based on a new calculation method.
Updated annually.
Source: The Riksbank
Belongs to the Official Statistics of Sweden.

Instruments of payment, numerical data 2006-2016 (xls)

Payment statistics from other participants

E-invoices

The Swedish Bankers' Association publishes annual statistics on the number of e-invoices, the number of private customers using online banking and the number of private online payments.

Swish

Getswish AB publishes statistics on, among other things, the number of users with the mobile payment service Swish.

Card fraud

In a regular report, the European Central Bank (ECB) publishes statistics on card fraud. This includes figures for both the EU and individual countries within the EU, such as Sweden.

Bank ID

Finansiell ID-Teknik publishes figures on holdings and usage of the Bank ID service.

Access to payment services

Growth Analysis (the Swedish agency for growth policy analysis) produces statistics on the general public's access to basic payment services (the possibility of depositing and withdrawing cash, as well as payment mediation, e.g. the possibility of paying bills).

Bredbandskartan

PTS (the Swedish post and telecom authority) presents statistics on the access to fixed broadband in Sweden via the Bredbandskartan survey.

Charge cards and credit cards

Statistics Sweden's Financial Market Statistics include data on the number of charge cards and credit cards issued and on lending in the form of charge card and credit card receivables.

Updated 14/03/2018