Changed Swish habits during the pandemic
Published: 29 October 2020
During the pandemic, older people have started to use Swish more
Change in number of Swish payments between private individuals compared with the same month of the previous year, by age, per cent.
...but older people still make fewer Swish payments than other age groups
Number of Swish payments between private individuals, by age.
Elderly people have started to use Swish more during the pandemic. People over the age of 65 use Swish the least compared with other age groups, in relation to the total number of Swish payments, both as regards Swish payments from private persons to companies and transfers between private individuals. However, in April, people over the age of 65 made 70 per cent more Swish payments to other private persons than in the same month of the previous year. A likely explanation for this is that elderly people have largely stayed at home during the pandemic and have instead used Swish to pay family members and friends who have made purchases for them. After this, the rate of increase for people over the age of 65 slowed down but it remains higher than before the pandemic and higher than in other age groups. Other age groups did not increase their payments and transfers via Swish as much (in some cases, they fell compared with the same month of the previous year).