Older people use cash more often than young people, but the difference between younger and older people declined during the pandemic. This is mainly due to the fact that fewer people in the oldest age group use cash; see Figure 9. One possible explanation is that older people became accustomed to digital payments during the pandemic and started using Swish to a greater extent than before. The reason could be that many elderly people stayed at home more often and instead repaid family and friends who helped them with various purchases by transferring money via Swish. The fact that the pandemic gave digitalisation an extra boost is also a global trend.
Figure 9. Older people pay less in cash than before
Percentage of people in respective age group who paid cash for their most recent purchase in a shop.